Answers to common questions about our Mac repair services
Most of our repairs are completed within 24-48 hours. Simple repairs like battery replacements and RAM upgrades can often be done the same day, sometimes while you wait. More complex repairs like logic board issues may take 2-3 days. We'll always give you an estimated completion time when you drop off your device.
Yes, all of our repairs come with a 90-day warranty covering both parts and labor. If you experience any issues related to the repair within this period, we'll fix it at no additional cost. Certain repairs may qualify for extended warranty coverage, which we'll discuss with you at the time of service.
We use a combination of original Apple parts and high-quality third-party components that meet or exceed Apple's specifications. For certain repairs, genuine Apple parts may not be available to independent repair shops, in which case we use premium aftermarket parts that have been tested for reliability and compatibility.
In most cases, yes. We have specialized tools and techniques for data recovery from Macs that won't boot or have damaged storage. Our success rate is over 90% for data recovery cases. The specific approach depends on the nature of the failure, but we'll always discuss options with you before proceeding.
Repair costs vary depending on the specific issue and model. Basic services like diagnostics start at $49, battery replacements start at $99, and screen repairs typically range from $199-$599 depending on the model. Logic board repairs start at $149. We always provide a free estimate before beginning any work, and we won't proceed without your approval.
While walk-ins are welcome, we recommend scheduling an appointment to minimize wait times. You can book an appointment by calling us at (713) 781-6999 or using our online booking form on the Contact page.
Protecting your data is one of our top priorities. In most repair scenarios, your data remains untouched. However, we always recommend backing up your data before any repair service. If a repair requires operating system reinstallation, we'll discuss data backup options with you beforehand.
Yes, we specialize in liquid damage repair. The key to successful recovery is bringing your Mac in as quickly as possible after the incident. Don't try to turn it on or charge it after liquid exposure, as this can cause further damage. Our technicians will disassemble the device, clean the components with specialized equipment, and repair or replace damaged parts.
Yes, we repair Mac models dating back to 2008 and in some cases even older. While Apple may no longer support these devices, we can often extend their life through repairs and upgrades. Parts availability may be limited for very old models, but we'll always explore all options with you.
For many Mac models, yes. Upgrade options depend on your specific model, as newer Macs often have soldered components that cannot be upgraded. We can advise on available upgrade options for your particular Mac model. Common upgrades include SSD replacements, RAM upgrades (for older models), and external expansion solutions.